Trust is at the heart of every successful, ongoing relationship. At Simply Tall, earning and keeping your trust is the standard for everything we do. Because of this commitment, we never sell, rent or trade e-mail addresses with any other company.
Is SimplyTall.com a secure site?
Yes, we use state-of-the-art, SSL technology to encrypt your personal and financial information before it is sent. The ordering area of our site is protected this way and is referred to as "secure." It is important to note, browsing the store is not a secure area on the site. Visitors are redirected to a secure server anytime private information is displayed or exchanged. Secure areas of the website include the Customer Login page, all Customer Account pages, the Shopping Cart, and all Checkout pages.
How do I know when I am in secure mode?
If you look at the website address in your browser window, non-secure sections of our site begin with "http://." When you move to a secure area, the address changes to "https://"; the "s" means secure. With some browsers, you'll also see a lock displayed in the lower right-hand corner or in the address bar.
What is SSL technology?
Secure Socket Layer (SSL) technology is the standard in Internet encryption. This highly sophisticated system scrambles your financial data as it travels from your computer to our website. The SimplyTall.com web site makes use of Secure Socket Layer (SSL) technology to encrypt credit card and billing information while information is transmitted to our site, as well as when we transfer and receive financial and personal information from our card processor, Authorize.net. Again, visitors are redirected to a secure server anytime private information is exchanged.
What kind of information will I be asked to provide?
When you place an order or request e-mail updates, we may ask for some or all of the following: your name, address, phone number and e-mail address. If placing an order, we will ask for credit card information.
We maintain a record of your online purchases. If you ship your order to an address different from your billing address, we will ask you to enter the Ship To name and address.
Your information is used to process and deliver your order to the address you request. Your payment information allows us to bill your credit card company. If we have any questions regarding your order, we will contact you by phone or e-mail.
Do I need a password to order from SimplyTall.com?
No. You may check out as a guest without creating an account. If you have not already registered with us, you will be prompted to set up an account to checkout. If you choose to set up an your account, we will store your name and address for future shopping visits. You will also be able to view previous orders, create wish lists and write product reviews.
How do I update my personal information?
You can update your information online in My Account. Your account information will be displayed as we currently have it in our system and you can then make any changes.
Who can access my personal information?
The staff of Simply Tall staff can access your personal details including name, phone, address and order history. We do not store or have access to your credit card numbers or information. When placeing your order your card information is securely transmitted to our card processor, Authorize.net. The only details of your card information we see are the card type and the last 4 digits of the card. Your card numbers are not stored and cannot be referred to for future orders.
As you browse Simply Tall and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. Opting out will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.
How do I request to be removed from your email lists?
An unsubscribe link is included in every marketing email we send. Simply click on the unsubscribe link in any email you received from us. You may also contact us at firstname.lastname@example.org to be removed.