Orders generally ship within 1-2 business days. Standard shipping will take approximately 3-5 business days. Shipping charges are based on the merchandise total. We ship using USPS Priority, UPS or FedEx.
Standard Shipping within the US & US Territories is free on orders of $75 or more.
Orders under $75 are a flat rate of $5.00.
We offer expedited shipping, which can be selected during checkout. Weekend and holiday shipping and/or delivery is not available. Only business days count towards shipping days. The day an order ships does not count as one of the days. For example, if the order is shipped on Tuesday with 2-Day Shipping selected, the order would be delivered on Thursday. If the same order were to ship on Thursday, delivery will be on Monday.
Please note, expedited orders must be received on business days by 1:00 pm Eastern Time to ensure the order will ship the same day. Orders placed after 1:00 pm, on weekends or holidays will ship the next business day. Expedited shipping is only available for street addresses within the Continental United States.
3-Day Shipping - Add an additional $15.00
2-Day Shipping - Add an additional $25.00
We ship to many countries via the Postal Service.
Canadian shipping will be $30.00 and all other international destinations will be $45.00.
Any duties and/or taxes imposed by your country are the sole responsibility of the purchaser. For more information about customs duties, please contact your local customs office. Since we cannot control the time a package is held in customs, we cannot guarantee delivery times for international shipments.
**We have received overwhelming interest from international customer's since the announcement of Long Tall Sally's closure. We are actively exploring new shipping alternatives to bring down shipping costs on international orders. We hope to provide more cost effective international shipping options soon.**
Returns or exchanges are accepted within 30 days of the order date. Returned merchandise must be in new, unworn condition with the tags attached. We will gladly refund the cost of the item. Shipping charges are not refundable. We cannot accept returns that are not in new condition or beyond 30 days. Items marked as "Final Sale" cannot be returned or exchanged. If merchandise is received, that is ineligible for return, no refund or credit will be issued
FINAL SALE ITEMS
Final Sale items are deeply discounted and Items are not eligible for returns or exchanges. Final Sale items are clearly marked as such in the item's title, as well as, the item's description.
SALE & PRICE ADJUSTMENT POLICY
We do not make price adjustments on previous sales or resell a returned item at the lower sale price. Sale prices apply only to purchases made during that particular sale period.
We reserve the right to cancel any order at the sole discretion of Simply Tall management.