Shipping
Orders generally ship within 1-2 business days. Standard shipping will take approximately 3-5 business days. Shipping charges are based on the merchandise total. We ship using USPS and FedEx.
Standard Shipping within the US & US Territories is free on orders of $75 or more. Orders under $75 are a flat rate of $7.00.
We offer expedited shipping, which can be selected during checkout. Weekend and holiday shipping and/or delivery is not available. Only business days count towards shipping days. The day an order ships does not count as one of the days. For example, if the order is shipped on Tuesday with 2-Day Shipping selected, the order would be delivered on Thursday. If the same order were to ship on Thursday, delivery will be on Monday.
Please note, expedited orders must be received on business days by 1:00 pm Eastern Time to ensure the order will ship the same day. Orders placed after 1:00 pm, on weekends or holidays will ship the next business day. Expedited shipping is only available for street addresses within the Continental United States.
2-Day FedEx Shipping - Orders over $75 = $15.00
2-Day FedEx Shipping - Orders under $75 = $22.00
Packages refused, returned to sender, or returned as unclaimed will not be refunded.
INTERNATIONAL ORDERS
We use FedEx for international shipping and average delivery time is 2-11 business days, depending on the service selected. The shipping costs are based on the package's weight, and destination.
FedEx International Connect Plus - estimated 3-5 business days *only available for select destinations
FedEx International Economy - estimated 4-11 business days
FedEx International Priority - estimated 2-3 business days
Please note, we cannot guarantee shipping time or delivery dates on international packages. International packages are subject to governmental inspections when leaving the US and when entering the destination country and we are unable to control how long a shipment may be held for inspections. Shipping time estimates are typically accurate, but are not guaranteed.
Any duties and/or VAT taxes assessed by the destination country is the responsibility of the purchaser. Packages refused, returned to sender, or returned as unclaimed will not be refunded.
UK ORDERS
Simply Tall is registered with HMRC and complaint with the post-Brexit VAT regulations. New regulations are set forth below.
Orders under £135 - All duties, taxes and VAT will be added to the order at the time of purchase, in accordance with the Brexit laws. We then pay the duties and taxes collected to HMRC on your behalf, as required by law.
Orders over £135 - All duties, taxes and VAT are paid directly to HMRC by the purchaser upon import.
MISCELLANEOUS
We reserve the right to cancel any order at the sole discretion of Simply Tall management.